1. Home
  2. FAQ
FAQ

88b FAQ — Answers to All Your Questions, Right Here

On this page, you'll find answers to frequently asked questions about accounts, bonuses, payments, games, and more — all in English.

50+
FAQ
in English
Full Answer
24/7
Support
Fast
Resolution
7
Topics by Category
50+
FAQ
500,000+
Active Members
98%
Issue Resolution Rate

What can we help you with?

Find answers to your questions by category.

Account & Login

Answers to all your questions about registration, login, password reset, and account verification.

Deposits & Withdrawals

Learn about bKash, Nagad, Rocket, and other payment methods, including deposit and withdrawal limits.

Bonuses & Promos

Everything you need to know about welcome bonuses, cashback, free spins, rollover requirements, and other offers.

Games & Betting

Learn about Live Casino, slots, cricket and football betting, odds, and rules.

Security & Privacy

Questions about account security, two-factor authentication, and keeping your personal information safe.

Support & Contact

How to reach customer support, expected response times, and how issues are resolved.

If you can't find your answer at the Help Center contact us.

88b is a trusted online gaming platform in Bangladesh. Thousands of players log in to 88b every day, and they naturally have questions. On this FAQ page, we've put together clear, straightforward answers to the most commonly asked questions — covering everything from opening an account to payments, bonuses, gaming rules, and security.

Account & Login

To open an account at 88b, you'll need an active mobile number or email address and a strong password. Registration only takes a few minutes. Please note that you must be at least 18 years old to create an account. Click here to register for free.

On the login page, click the "Forgot your password?" link. Enter your registered email address or mobile number, and a reset link or OTP will be sent to you. Follow the instructions to set a new password. If you run into any issues, at the Help Center contact us.

Yes, account verification (KYC) is required before making a withdrawal. Simply submit a photo of your National ID or passport to complete the process. Verification is usually completed within 1–24 hours.

No, 88b's policy allows only one account per person. Creating multiple accounts may result in all accounts being suspended and any bonuses being forfeited.
Deposits & Withdrawals

88b supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. All payment methods are secure and processed instantly.

The minimum deposit at 88b is just ৳500, so you can get started even on a tight budget. The maximum deposit limit may vary depending on your chosen payment method.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Your first withdrawal may take a little longer due to account verification. For any payment-related issues, at the Help Center contact us.

88b does not charge any fees on deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own charges.
Bonuses & Promos

As a new member Register and make your first deposit. A welcome bonus at the specified rate will be automatically credited to your account. For full bonus details, on the Bonus page View.

Each bonus has its own rollover requirements. Generally, the bonus amount must be wagered a set number of times before it becomes withdrawable. Full terms for each offer are available on the Bonus page and in the Terms & Conditions available.

Cashback offers return a portion of your net losses over a set period. Cashback is typically credited to your account weekly or monthly, and VIP members receive a higher cashback rate.

Enter the code in the promo code box during registration or deposit, then click the "Apply" button. If the code is valid, the bonus will be added to your account automatically. For active promo codes, the Bonus page Check back regularly.
Games & Betting

88b offers Live Casino (Baccarat, Roulette, Blackjack), slots, cricket and football Sports Betting, tennis, basketball, and much more. on the Platform page View the full list.

Live betting, or in-play betting, lets you place wagers in real time while a match is in progress. Odds change moment to moment, and live betting is available across many sports including cricket and football.

Yes, many slots and casino games offer a demo mode where you can play without real money to get a feel for the game. However, any winnings earned in demo mode cannot be withdrawn.
Security & Privacy

Yes, all connections on 88b are secured with SSL/TLS encryption. Both your personal information and financial transactions are fully protected. Our in the Privacy Policy Learn more.

Go to Account Settings and enable the 2FA option under the "Security" section. You'll receive an OTP on your mobile each time you log in. Keeping this enabled significantly improves your account security.

Change your password immediately and enable 2FA. Then at the Help Center contact us. Our security team will resolve the issue promptly.
VIP & Loyalty

VIP members enjoy higher cashback rates, a dedicated account manager, faster withdrawals, exclusive bonuses, and invitations to special events. on the VIP page See all benefits.

Loyalty points are earned automatically with every bet you place. The more you play, the more points you accumulate. Reaching certain point milestones unlocks VIP level upgrades and greater rewards.

The High Roller program is designed for high-stakes players, offering higher deposit limits, exclusive bonuses, and personalized service. For more details, on the High Roller page Go.
Support & Contact

of the Help Center You can reach us via live chat, email, or phone. Our Bengali-speaking support team is available 24/7, every day of the week.

Live Chat responses typically take 2–5 minutes. For email inquiries, you can expect a reply within 24 hours. For urgent issues, Live Chat is your best option.

at the Help Center Fill out and submit the complaint form, or write to us directly by email. We take every complaint seriously and work to resolve it as quickly as possible.

88b is always committed to giving its members the best experience. If you can't find your answer on the FAQ page, please reach out to our at the Help Center Get in touch directly. Our English-speaking support team is always here for you.

As a new member Register and start enjoying the best gaming experience at 88b, complete with a welcome bonus. Bookmark this FAQ page for quick answers whenever you need them.

Still need help?

Our support team is always ready to help.

Live Chat

Use live chat for instant support. Average response time is 3 minutes.

Start Chat →
Email Support

Email us for detailed issues. You'll receive a reply within 24 hours.

Email Us →
Phone Support

For urgent issues, call us directly and speak with our team. Support is available in Bengali.

Contact us →
Help Center

Visit the Help Center for guides, tutorials, and detailed information.

View →

Join 88b today

If you have more questions, visit our Help Center. Or register now and start your 88b gaming experience with a welcome bonus.

Free Registration Help Center
Safe Platform Support in Bengali Active 24/7
বাংলা